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Our Process

We make it as easy as possible to restore your property.

Here is What to Expect

Talk to a live person

Whenever you call, day or night, you'll reach a live person who can dispatch a team to your property as soon as possible.

Arrive on site

A skilled Stanley Representative professional will arrive at your property to assess the damage. We will begin documenting the loss for you. A dedicated project manager will work with you throughout the process to keep you up-to-date and answer any questions you may have.


make less severe, serious, or painful.

Mitigate the damage

We'll take emergency steps to minimize the loss to your property. We'll inventory and packout contents, extract standing water, board-up or tarp openings, and begin the restoration process.

Restore your belongings

Back at our contents cleaning facility, we will process and clean all salvageable items. Once your items are clean and dry, they are packed and stored in our climate-controlled facility until your property has been repaired. Any items that cannot be restored will be thoroughly documented for your insurance company.

Repair your property

Our skilled construction team will take care of any repairs needed to restore your property back to normal. From start to finish, we'll work with you to completely transform your property back to it's pre-loss condition.

Return to normal

Your property is completely restored back to pre-loss condition. We'll return any items in storage and make the transition back into your home as smooth as possible.